FROM AI TO AGI: THE NEXT EVOLUTION OF LIBRARIES AND INFORMATION SERVICES

Abstract

Artificial Intelligence (AI) has significantly transformed library and information services by enhancing information retrieval, automating cataloging, improving research support, and enabling intelligent user services. Recently, advancements in Generative AI, Agentic AI, and Artificial General Intelligence (AGI) have opened new possibilities for autonomous, adaptive knowledge systems in libraries. This paper explores the transition from AI to AGI and its implications for libraries and information services. The study discusses the evolution of intelligent library ecosystems, current AI applications, potential AGI-driven services, emerging librarian competencies, and associated ethical and organizational challenges. Furthermore, the paper highlights future research directions and emphasizes the importance of strategic planning, AI literacy, and ethical governance for the sustainable adoption of AGI in libraries. The findings suggest that AGI may redefine libraries from traditional information repositories into intelligent and autonomous ecosystems capable of delivering highly personalized, efficient, and innovative services.

Keywords : Artificial General Intelligence, AGI, Academic Libraries, Smart Libraries, AI Literacy, Intelligent Information Systems, Agentic AI